Privacy Policy

The essence of our privacy policy is simple: any information provided to us during the use of this website is kept strictly confidential. We will not provide any of your information to anyone outside our company, with one exception: if you place an order with us, we provide just enough information to our payment processor to allow your credit card to be charged. No one else will ever see your data without your explicit permission. Period.

In compliance with the California Online Privacy Protection Act, we provide the following details.

Personal information

Personal information is requested when a user places an order, downloads our software, requests customer support or joins our affiliates program. Any other use of this website can occur anonymously. The only personal information we collect is that which is given voluntarily, and may include any of the following: personal name, organization name, billing address, shipping address, telephone number, fax number, email address, website URL, PayPal email address and credit card data (number, expiration date and security code).

Non-personal information

We use Google Analytics, which reports to us how users are interacting with this website. To provide these statistics, Google collects non-personal information such as a user's browser name, type of computer, internet connection, etc. We see these data in aggregate form only, disassociated from any particular user.

Web browser cookies

This website uses "cookies" when we need to track a user's session from page to page, such as when a user places an order or interacts with our affiliates system. The use of cookies gives no one, including Dragonfly Software, any data about our users.

How we use information

Dragonfly Software may use the collected information for the following purposes:

  • Customer service
    Information provided by users helps us to identify our customers and to respond to customer service requests efficiently.
  • Order processing
    The information provided when placing an order is necessary to facilitate the completion of that order.
  • Email messages
    We may use a user's email address to send updates pertaining to that user's order. The email address may also be used to respond to a user's inquiries. In rare cases (perhaps once a year) we may broadcast a message to every address on our mailing list, and that message might include company news, updates, related product or service information, etc. We include unsubscribe instructions within each such message so that users may discontinue future email broadcasts if they so choose.

How we protect your information

We adopt suitable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of our users' personal information. Sensitive and private data going to and from our website takes place over a SSL secured communication channel and is encrypted and protected with digital signatures. Credit card data are either not stored on our servers or are highly encrypted to protect against theft.

Sharing your personal information

We hold every user's personal identification information in strict confidence. The only outside entity that ever receives personal information is our payment processor, which necessarily must have enough information to charge a credit card.

Third party websites

This website may contain links to websites run by our partners, suppliers, advertisers, sponsors, licensors or other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from this website. That said, we seek to protect the integrity of our website and therefore welcome any feedback about websites to which we provide links.

Changes to this privacy policy

Dragonfly Software reserves the right to update this privacy policy at any time. When we do, we will revise the timestamp that appears at the bottom of this page.

Your acceptance of these terms

By using this website, you signify your acceptance of this policy and of our terms of use. If you do not agree to this policy, please do not use our website. Your continued use of this website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy or our implementation of it, please contact us.

This document was last updated on October 19, 2013.