Frequently-Asked Questions
Our support staff is here to answer your questions about Glass Eye 2000. Before you send us a question, have a look for it on the list below. Click any question to read the answer.
What are the differences between the different editions of Glass Eye 2000?
What computer do I need to run Glass Eye 2000?
Do you have a Mac or a Linux version of Glass Eye 2000?
How can I print my Glass Eye 2000 designs onto large-format paper? Can a commercial printer do this for me?
What is the total cost, including tax and shipping? Can I see the cost in my currency?
If I buy Glass Eye 2000 now, can I later upgrade to a higher feature level? What will this cost?
How long will take for my order to arrive? Can you give me a tracking number?
Do you have a distributor in my area? Can I be a distributor?
I am having problems downloading the trial version from your website. What can I do?
Can I install your software on multiple computers?
I upgraded to Windows Vista (or made a major system change) and now I'm getting a licensing error. What should I do?
How do I transfer my license to another computer?
Can Glass Eye 2000 convert my photo to a stained glass pattern?
How do I prepare a Glass Eye 2000 design for publication?
I have installed Glass Eye 2000 on my new computer, but it's not working the same as it did on my old computer. How can I get it to work the way I'm used to?
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